What Have We Learned and Changes Going Forward?
When the pandemic first hit and restrictions were put into place, there was a sense of helplessness and panic as it all occurred so quickly with little time to prepare. Restauranteurs live in a world where every penny counts, and operations can be scaled up or down based on sales volumes; however, no one expected sales to plummet the way they did. Even so, operators were able to adapt, respond and determine a strategy to keep businesses alive.
Now that several stores are back open under certain restrictions, we are pleased to share what has been learned, along with anticipated changes on into the future. In conjunction with our webinar featuring a panel of veterans representing all segments of the industry, we asked restaurant operators ten questions focused on their response to the pandemic, including operational changes and opportunities going forward. Our team of industry experts remain committed to providing ongoing guidance and resources amid the pandemic, including these survey results designed to be used as a tool to navigate the challenges of instability amid COVID-19.
